We are never complacent about the service we deliver. We know how important it is to listen and learn from the experience of our clients and our aim is to continue putting their requirements first.
Mr D said:
Tremendous. Very straightforward. Many thanks for your help.
Mrs M said:
On behalf of my husband and myself we'd like to thank you and your company for such a prompt response to our claim for the storm damage to our roof and also the damage caused by a burst pipe. We couldn't believe how quickly our claim was dealt with and the professional manner in which it was done. We will certainly recommend your company to others.
C. Walkinshaw said:
Friendly, personal, professional - good sound advice relevant to circumstances… I feel that I’m being dealt with as an individual – it is everything I’m looking for.
I would recommend Castleacre to anyone with a more unusual, one-off house, who requires something a little more bespoke. Castleacre are professional, personable, they fulfill promises, respond quickly and pay attention to detail. They were genuinely interested in understanding our requirements.
Mr Morton said:
Extremely impressed with how simple and quick this has been - thank you very much indeed for sorting it out for me, and for recommending the insurer in the first place. Really excellent service all round - feel free to quote me!
Mr L.Nunn said:
Thank you once again for your promptness and excellent service.
Mr C said:
It makes a refreshing change to get such a lucid communication on the subject of insurance!
Mr Ferguson said:
Moving to Castleacre has proved one of the best decisions of my life. I am so grateful to you. Thanks a million times.
Castleacre have done a good job for me.
Independent Museum said:
The quickest claim I have known - I too would like to add my sincere thanks for a speedy resolution
M. Livingstone said:
Personal, reassuring, polite, and attentive and whoever I’ve spoken to… they seem to be knowledgeable about my affairs.
Mr V said:
I wish more people were as efficient as you and your colleagues at Castleacre.