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Castleacre > Testimonials

Testimonials

Insurance Testimonials – We are never complacent about the service we deliver. We know how important it is to listen and learn from the experience of our clients and our aim is to continue putting their requirements first. Please read some of the testimonials we have received. To contact us on any of our services.

I am immensely grateful for your input and intervention in this claim. Your diligence and attention in this matter are greatly appreciated and a credit to you & the firm.
MR F
“Castleacre were incredibly helpful in being able to source cover for us at short notice. They were organised, professional with excellent communication throughout and were a pleasure to work with.”
Mr T Davies
I am most impressed with your careful and swift service, your thoughtful advice and just how easy you make what I have usually found to be a difficult process. Thank you very much.
Mr JG
Just a note to say how brilliant Ali (Adham) is. We have now (placed) our medical insurance with you...I liked his impartial advice- a very rare commodity. Rather than just selling your product, he carefully spelt out the pluses and minuses of switching cover.
MR DS
I just wanted to thank your firm ... for the speedy and efficient way with which my recent claim was dealt. My son-in-law.... did me a good turn when he introduced me to Castleacre.
Mr K D
I would recommend Castleacre unreservedly. You have a wonderful and imaginative approach to difficult issues and are brilliant at finding original solutions. The utter opposite of ‘The Computer says No’
Mr F, Consultant Solicitor
For more years than I can remember, I was loyal to a major brand of medical insurers with hardly a claim . However when I really needed them, I noticed that each time I contacted them the premiums went up hugely, so in effect I was almost self insuring. Indeed I feared contacting them . Then I found Castleacre who were shocked by the way in which I had been treated . Castleacre found me proper insurance at a fraction of the price and gave me guidance and friendship at those times when I most needed it . Consequently I have recommended Castleacre to all my family and friends without reservation .
Mr A
Personal, reassuring, polite, and attentive and whoever I’ve spoken to… they seem to be knowledgeable about my affairs.
M. Livingstone
The claims service I have had from both Castleacre and the insurer has been impeccable.
Mr CW
Extremely impressed with how simple and quick this has been - thank you very much indeed for sorting it out for me, and for recommending the insurer in the first place. Really excellent service all round - feel free to quote me!
Mr Morton
Never had such a delightful person explain private health insurance so clearly. Understood issues that I have never understood before.
Mrs CC
I wish more people were as efficient as you and your colleagues at Castleacre.
Mr V
Moving to Castleacre has proved one of the best decisions of my life. I am so grateful to you. Thanks a million times
Mr Ferguson
It makes a refreshing change to get such a lucid communication on the subject of insurance!
Mr C
Castleacre have done a good job for me.
H.Shuttleworth
Thank you for your prompt and professional assistance over this policy. It had to be completed very rapidly for 'house chain' reasons.
Mrs SC
I really can’t thank you enough.... to have your trusted help is invaluable.
Mrs R
The quickest claim I have known - I too would like to add my sincere thanks for a speedy resolution.
Independent Museum
Thank you once again for your promptness and excellent service.
Mr L. Nunn
Tremendous. Very straightforward. Many thanks for your help.
Mr. D
I would recommend Castleacre to anyone with a more unusual, one-off house, who requires something a little more bespoke. Castleacre are professional, personable, they fulfil promises, respond quickly and pay attention to detail. They were genuinely interested in understanding our requirements.
G.Puckey
On behalf of my husband and myself we'd like to thank you and your company for such a prompt response to our claim for the storm damage to our roof and also the damage caused by a burst pipe. We couldn't believe how quickly our claim was dealt with and the professional manner in which it was done. We will certainly recommend your company to others.
Mrs M
Friendly, personal, professional - good sound advice relevant to circumstances… I feel that I’m being dealt with as an individual – it is everything I’m looking for.
C. Walkinshaw
Thank you for your excellent service.
Mr VO
Thank you for your excellent service.
Mr VO
“This is the first time in a long life that I’ve had to call on my house & contents insurance cover. It has been a salutary experience and I would like to say a sincere & profound ‘Thank You’ to you and all those who have supported you for the very professional and considerate manner in which you have handled this case. The recent flooding has made me realise what a pivotal role you play in restoring people’s lives.”
Mr Reid

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